Health
Because a doctor on call is only as good as the call.
Healthcare organisations across the UK and Ireland – including the NHS, HSE and private health facilities – rely on Critico to deliver fast and reliable communication when they need it most.
Whether it’s responding to a major incidents or crash calls, streamlining day-to-day workflow or helping to manage and secure facilities, our flexible and robust and critical communication solutions ensure those who need to know, always know – without compromise.
Combining over three decades of experience with class-leading technology Critico can tailor bespoke communication solutions for a wide-range of Healthcare applications, with a unique ability to integrate different technologies to ensure multi-channel, flexible and resilient communications you can rely on.
Our critical alerting solutions integrates on-site and off-site alerting, ensuring that vital information reaches the right people promptly and effectively.
solutions
Onsite Paging & Alerting Solutions
Critico multi-channel alerting solutions combine on-site and off-site paging with mobile and app technology, delivering a unified, resilient alerting solution that offers flexibility and removes limitations of traditional one-way bleep paging systems.
Radio Systems
Critico can design, install and maintain radio solutions providing real-time voice communications to manage and secure healthcare sites, large or small.
Major Incident Communication
Critico helps healthcare organisations ruggedise incident response with resilient and auditable broadcast communications within your control.
Nursecall Systems
Also known as ‘call bell’ or ‘bleeper’ systems, they establish a vital link between medical patients and nursing staff, enabling prompt and efficient assistance. Our wireless solutions are simpler and quicker to install and maintain.
Lone Worker and Staff Attack Alarm Systems
Improve safeguarding of staff working in at-risk environments such as psychiatric wards, emergency departments and laboratories with Critico personal monitoring and alarm solutions.
Patient/Staff Notifications
Critico’s SMS text alerting solution deliver reminders and notifications to help reduce Did Not Attend (DNA) rates and missed appointments, help fill Nursebank shift vacancies and mobilise on-call response.
First Responder Call Out Facilities
Critico’s multi-channel and app based First Responder services ensures fast and reliable call-out and mobilisation for incident and emergency response.
CASE STUDIES
Real-world results, real customer impact.
Our case studies showcase how our solutions deliver measurable results for organisations across sectors – from education and healthcare to public safety and beyond. Each story highlights the challenges our clients faced, the tailored approach we took, and the outcomes achieved. Explore these examples to see how we turn communication challenges into success stories.
HEALTH
NHS Foundation Trust
A major NHS Foundation Trust upgraded its outdated communications with Critico’s fully integrated radio and paging solution.
Dedicated radio channels, two-way responder pagers, and the UK’s first text-enabled radios now deliver faster, more private emergency alerts.
Integration via Critico Connect ensures critical messages reach all key staff instantly, improving coordination, privacy, and incident response.
BEAUMONT HOSPITAL
Beaumont Hospital replaced its ageing nursecall system with a wireless Courtney Thorne solution across 20 wards on five floors.
The upgrade included bedside call-bells, pull cords, touch screen panels, and corridor displays – all installed without disrupting patient care.
It’s cost-effective, HTM08-03 compliant, and gives staff clear, prioritised alerts for faster response.
PHOENIX CARE CENTRE
Phoenix Care Centre partnered with Critico to install a wireless staff attack system for its specialist mental health facility.
Over 150 wearable panic buttons with real-time location tracking enabled rapid, precise responses to incidents.
The system improves safety, provides incident logs for accountability, and offers flexible, cable-free installation.
BON SECOURS HOSPITAL
Bon Secours Hospital upgraded its analogue radio system to a Kenwood NEXEDGE NXDN digital solution for improved coverage and security.
The system increased range by 15%, improved audio clarity, and reduced the need for repeaters.
Flexible and future-ready, it ensures reliable communications in all operational and emergency conditions.
Supporting your success with proven technology.
From critical alerts to everyday operations, our solutions keep your teams connected, informed, and ready to respond. We design systems around your needs so you can work smarter, act faster, and focus on what matters most.
With Critico solutions, healthcare professionals can stay informed, respond swiftly to emergencies, and operate more efficiently, ultimately enhancing the quality of patient care across the country.
Our government-approved secure messaging technology reflects our commitment to security and reliability, making us a trusted partner for NHS and HSE Trusts nationwide.