Incident Response

Your shield in the face of crisis.

In an era where rapid and effective incident response is crucial for organisational resilience, Critico stands at the forefront, offering a suite of cutting-edge solutions designed to empower organizations in managing critical incidents with speed, precision, and confidence.


Rapid Notification

Our incident response solutions leverage advanced notification systems, ensuring that key personnel are alerted swiftly and accurately during emergencies. Whether it’s a security breach, natural disaster, or any critical event, timely communication is the first line of defence.

Multi-Channel Communication

Critico understands the importance of reaching your team through various channels. Our solutions provide multi-channel communication options, including SMS, email, voice, and pager notifications, ensuring that critical information is delivered through the most effective means.

Real-Time Collaboration

Foster real-time collaboration among response teams with our intuitive platforms. Share updates, coordinate actions, and maintain situational awareness seamlessly, enabling your team to respond cohesively to dynamic situations.

Control Room Integration

Critico’s flexible, secure and managed API gateway delivers tight integration with majority of Command and Control Room software systems, empowering automated alerting and response to improve indcident response and field resource management.

Mobile Accessibility

Mobility is key, therefore our incident response solutions are designed with mobile accessibility in mind, enabling key personnel to receive and respond to alerts on the go, ensuring that critical information is at their fingertips, no matter where they are.

Prepare, respond, and recover with confidence.

Choose Critico’s Incident Response Solutions and fortify your organization against the unexpected. Elevate your incident management strategy to new heights, where every response is swift, coordinated, and resilient.

Why Critico?

Proven Expertise

With over three decades of experience, Critico is a trusted partner in incident response solutions. Our expertise spans various sectors and industries, providing tailored solutions to meet the unique needs of each organisation.

Compliance and Security

Critico is committed to the highest standards of security and compliance. Our incident response solutions adhere to industry regulations, ensuring that your communication during critical incidents is not just effective but also secure.


Whether you’re a small business or a large enterprise, our incident response solutions are scalable to meet your evolving needs. From routine incidents to large-scale emergencies, Critico has you covered.

Communication without compromise.