energy & utilities
Sometimes the most important thing you can generate is clarity.
Critical communication applications play a vital role in the energy and utility industry, contributing to operational efficiency, safety, and productivity, ensuring swift response to emergencies, maintenance issues, and operational changes and providing for more effective resource management.
By supporting and integrating a range of technologies Critico can deliver a tailored approach to your critical communication needs – mix and matching service/devices/networks for different applications and use cases.
Whether it’s managing onsite communication and safety or coordinating and tasking resources in the field Critico solutions have you covered.
solutions
Mobilisation/Tasking
Effective mobile messaging plays a pivotal role in mobilising field service engineers and real-time updates enable engineers to respond promptly to issues and adapt to changing schedules.
Incident Response
Effective communication is a cornerstone of incident response and management and Critico’s multi-channel broadcast communication services provide a powerful and flexible means to warm, inform and respond to incidents and emergencies.
Customer Engagement
Be it new order status updates, appointment reminders or proactive notification of service issues, Critico’s text messaging services can play an important role in generating improved customer engagement and satisfaction.
Staff Safety & Protection
Protecting staff in at-risk environments with a range of lone-worker ‘man-down’ monitoring and staff alarm/alert systems, including devices and accessories that meet specific compliances – e.g. ATEX certified devices or headsets for high-noise environments.
CASE STUDIES
Real-world results, real customer impact.
Our case studies showcase how our solutions deliver measurable results for organisations across sectors – from education and healthcare to public safety and beyond. Each story highlights the challenges our clients faced, the tailored approach we took, and the outcomes achieved. Explore these examples to see how we turn communication challenges into success stories.
ENERGY
UK COMAH Site
A major UK COMAH site replaced its legacy paging system with Critico’s two-way, multi-channel Responder pagers for enhanced resilience and coverage.
Messages are delivered simultaneously via the National Paging Network, GSM data, and on-site transmitters, with full read-receipt tracking and audit trails.
The solution integrates with site monitoring and alarm systems to ensure critical alerts reach the right people instantly, both on and off site.
Supporting your success with proven technology.
From critical alerts to everyday operations, our solutions keep your teams connected, informed, and ready to respond. We design systems around your needs so you can work smarter, act faster, and focus on what matters most.
Organisations can significantly improve their ability to respond promptly to emergencies, reducing the potential risks associated with accidents in the workplace whilst minimising down time.