energy & utilities

Sometimes the most important thing you can generate is clarity.

Critical communication applications play a vital role in the energy and utility industry, contributing to operational efficiency, safety, and productivity, ensuring swift response to emergencies, maintenance issues, and operational changes and providing for more effective resource management.

By supporting and integrating a range of technologies Critico can deliver a tailored approach to your critical communication needs – mix and matching service/devices/networks for different applications and use cases.

Whether it’s managing onsite communication and safety or coordinating and tasking resources in the field Critico solutions have you covered.



Effective mobile messaging plays a pivotal role in mobilising field service engineers and real-time updates enable engineers to respond promptly to issues and adapt to changing schedules.

Incident Response

Effective communication is a cornerstone of incident response and management and Critico’s multi-channel broadcast communication services provide a powerful and flexible means to warm, inform and respond to incidents and emergencies.

Customer Engagement

Be it new order status updates, appointment reminders or proactive notification of service issues, Critico’s text messaging services can play an important role in generating improved customer engagement and satisfaction.

Staff Safety & Protection

Protecting staff in at-risk environments with a range of lone-worker ‘man-down’ monitoring and staff alarm/alert systems, including devices and accessories that meet specific compliances – e.g. ATEX certified devices or headsets for high-noise environments.

We understand the crucial role technology plays in your operations.

We can architect a technological landscape that aligns seamlessly with your objectives and quite simply helps saves lives. Trust us to not only meet, but exceed your expectations, enhancing your capacity to navigate daily challenges with confidence and effectiveness.

Organisations can significantly improve their ability to respond promptly to emergencies, reducing the potential risks associated with accidents in the workplace whilst minimising down time.