blue light & emergency services

When mobilising the right team is the difference between life and death.

At Critico, we know that when it comes to your communication systems, devices, networks, and software, reliability is non-negotiable.

Blue-light organisations across the UK and Eire rely on Critico services to manage and mobilise resources to drive improve incident response.  From simple alerting of retained firefighter to effective monitoring and direction of Officer resource, Critico’s critical communications solutions deliver when it matters. 

Blending mobile messaging technologies to enhance coverage and throughput, together with direct integration with Command and Control software systems, Critico offers a flexible and future-proof approach that you can rely on. 



From simple alerter pagers to the latest multi-channel two-way devices, Critco’s paging solution offers individual and broadcast alerting across a range of blue-light applications.  

Smartphone App

Critico’s Responder app provides secure closed-group messaging for mobilisation and updates with staff status/location monitoring to enhance resource management and deployment.


Local and networked radio solutions provide a vital channel for managing and coordinating real-time response and incident management for blue-light and search and rescue organisations.


Whether its for arranging/filling shift vacancies, reminding staff of the next training session or as a fall-back channel for critical alerts, Criticos SMS messaging platform provides a simple and effective messaging that you control.


Our secure, web-based Connect platform puts multi-channel messaging, control admin at your fingertips. SMS, email and paging can be initiated direct from easy-to-use desktop systems and can be fully integrated with your backend systems & software.

API Integration

Our secure gateways API’s provide for direct integration with third-party software systems – including all major blue-light CAD software systems – to facilitate direct messaging and real-time feedback on message delivery, responses, status and location to help drive more effective incident response.

We understand the crucial role technology plays in your operations.

We can architect a technological landscape that aligns seamlessly with your objectives and quite simply helps saves lives. Trust us to not only meet, but exceed your expectations, enhancing your capacity to navigate daily challenges with confidence and effectiveness.

From addressing critical incidents to facilitating routine maintenance tasks, our solutions offer organisations a resilient and cost-effective communication platform.

We are proud to offer our services as a supplier through the Crown Commercial Service (CSS) Network Framework Agreement RM6116 (UK).