Maintenance & SLA
Elevate the resilience of your critical communications systems with a Critico Maintenance Contract.
We recognise the critical role that uninterrupted communication systems play in the success of your organisation.
Our maintenance contracts (also known as SLAs – Service Level Agreements) are tailored to ensure that your communication infrastructure remains not only operational but consistently optimised for peak performance.
The Critico Advantage
Decades of Expertise
With over 30 years of industry experience, we stand as a trusted leader in communication solutions. Our maintenance contracts benefit from the wealth of knowledge and expertise garnered over these years.
Comprehensive Services
From radio and paging networks to critical communication systems, we cover a wide spectrum of services, ensuring a holistic approach to the maintenance and optimisation of your infrastructure.
24/7 Emergency Support
Communication issues can arise at any time. With our Maintenance Contracts, you gain access to 24/7 emergency support, providing peace of mind that help is just a call away, even during non-business hours.
Why Choose a Critico Maintenance Contract?
Proactive Maintenance
With our Maintenance Contracts, we adopt a proactive approach, identifying and addressing potential issues before they impact your communication systems.
This preventive strategy minimises downtime and safeguards against unforeseen disruptions.
Timely Repairs and Upgrades
Our contracts include timely repairs and necessary upgrades to keep your communication systems aligned with the latest technologies. This ensures that your business stays ahead in a rapidly evolving landscape, maximising the lifespan of your equipment. We can even supply critical back up equipment (contract dependent) to ensure operations remain functional and run smoothly.
Dedicated Support
With a team of experienced engineers at your disposal, a Critico maintenance contract provides dedicated support for any issues that may arise. Whether it’s troubleshooting, on-site repairs, or system enhancements, our experts are ready to ensure your communication systems operate at peak efficiency.
Customised Solutions
Recognising that each business has unique communication requirements, our maintenance contracts are customisable to suit your specific needs.
From routine inspections to specialised upgrades, we tailor our services to your operational demands.
Budget-Friendly Options
Our goal is to offer cost-effective solutions that align with your budget constraints. Our maintenance contracts provide transparent pricing, allowing you to plan your maintenance costs with confidence.
Quite simply, a Critico maintenance contract will ensure the reliability and longevity of your communication systems.
Partner with us for proactive maintenance, dedicated support, and a tailored approach that ensures your communication infrastructure remains a robust asset to your business.