When minutes matter, every message counts.
Critico ensures critical alerts reach the right people instantly across healthcare, emergency services and other critical operations.
We provide mission critical communication solutions through messaging, paging, radio, and alerting solutions for organisations across the UK & Ireland.
Trusted by organisations like yours
Our Credentials
- 30+ Years Experience
- 24/7 Emergency Support
- 99% Availability
- Owned Network
Our Certifications
In critical environments, delays carry real consequences.
“Critico’s solution has given both Services the confidence that their systems will remain available and dependable.”
Derby Notts FRS
“61016 has proven to give people a way to contact us quickly and discreetly, even in uncomfortable situations.”
British Transport Police
“Knowing messages are received, read, and responded to has transformed how we manage incidents.”
London Fire Brigade
Helping clinical teams respond faster.
Hospitals rely on fast, reliable communication when responding to critical situations.
A major NHS Foundation Trust faced challenges with an ageing radio system and fragmented emergency alerting across radio and paging networks. Limited channels and outdated technology made it harder to coordinate teams quickly across departments.
OUTCOME
- Faster communication across clinical and operational teams
- Discreet alerting during sensitive situations
- Integrated radio and paging communication
- Auditable delivery and response tracking
Helping passengers report incidents quickly and discreetly
British Transport Police needed a simple and discreet way for passengers and rail staff to report incidents across the UK rail network.
Working with Critico, they introduced the 61016 text service, allowing the public to report anti-social behaviour and non-emergency crime quickly and safely via SMS.
OUTCOME
- Discreet reporting for passengers and rail staff
- Faster response to incidents across the rail network
- Integration with police control room systems
- Two-way communication with passengers when needed
Helping Fire & Rescue teams stay mobilised during network outages
Derbyshire and Nottinghamshire Fire & Rescue Services required a resilient station-end mobilisation solution capable of supporting joint emergency response operations across both counties.
Working with Critico, the Services deployed a next-generation station-end platform with intelligent mesh resilience, helping maintain mobilisation continuity even during primary network disruption.
OUTCOME
- Resilient station-end mobilisation infrastructure
- Intelligent mesh fallback capability
- Multi-bearer continuity and CAD integration
- Enhanced operational visibility across sites
Our Integration Partners
Delivering communication when it matters most
30+ Years
Supporting critical communications
Owned Network
Independent National Paging Network (UK)
99% Availability
Resilient national paging network
13 Million Messages Per Month
Secure and scalable messaging solutions
Supporting critical communication for over 30 years
For more than 30 years, Critico has supported organisations where reliable communication directly affects safety, response and operational continuity.
Our infrastructure and messaging platforms ensure critical alerts reach the right people quickly and reliably.
Newswire
How to choose a critical communications provider for a multi-site organisation Why provider choice matters across multiple sites Communicating across multiple sites is rarely as simple as communicating across one. Different buildings, teams, coverage conditions,...
Essential features of a critical communications platform Why the right platform matters when communication is critical A critical communications platform is a coordinated way to get urgent, operational or safety-related messages quickly to the people who need them -...
Critico at Healthcare Estates 2026 Discover smarter, more resilient communications for healthcare environments Critico will be exhibiting at Healthcare Estates 2026, taking place at Manchester Central on 13–14 October. The event is always a valuable opportunity to...