2-Way Paging

Citico’s next generation paging 2-way pager technology is transforming critical alerting and mobilisation processes in organisations across the UK.

Trusted by businesses and public sector organisations alike, Critico’s 2-way paging system is designed to enhance the responsiveness and resilience of your operations, providing a vital tool for critical messaging. 2-way pager services play a crucial role providing greater control, coordination, and situational awareness that allows you to manage incident response more effectively.

Know who is available, ensure timely tasking and alerting wherever staff are, know they have received/read an instruction, know they are responding – 2-way paging helps supercharge mobilisation processes and field operations.

Key Features

Closing the loop – enhance situational awareness with real-time feedback:

Knowing the message has been delivered and read offers surety and audibility
Know who is responding so you can coordinate resources more effectively
Know who is available – drive targeted/selective alerting according to who is on-shift or available.
Know where people are – GPS location reporting enhances incident response and staff safety

Full integration with Critico’s Connect messaging suite make it easy to send/receive/manage your messages. Messages and responses are available via secure web-console or can be pushed to client software systems in real-time.

Full text messaging allows you to inform and direct with clear and detailed alerts, and pre-defined reply options make it easy for staff to confirm and respond.

Dual-frequency pager options – our 2-way pager devices are available to operate on both for onsite systems and wide-area paging networks, allowing message receipt whether on or off-site

Multi-channel (paging+GSM) delivery ensures alerting whether on or off site and gives enhanced resilience for critical message throughput

CRITICO’S 2-WAY PAGING NETWORK

Instant Communication and Confirmation

Critico’s 2-way paging network allows users not only to receive critical messages, they can also acknowledge receipt and respond immediately. This capability ensures that vital information is not just sent but also acted upon, making it ideal for high-stakes environments where immediate action is required. A 2-way pager is particularly important in these settings, as it allows for effective communication and immediate response.

Reliable 2 way paging network spans across the whole of the UK, including urban and remote areas

Reliable Coverage Paging Network Across the UK

With extensive coverage that spans across the UK, including urban and remote areas, Critico’s National Paging Network ensures your messages reach their destination no matter where your team members are located. This nationwide reach makes it a dependable choice for organisations that operate across diverse geographies.

Lone security guard using a two way pager for enhanced safety while working

Enhanced Safety for Lone Workers

For businesses and organisations with employees who work alone or in isolated environments, Critico’s two way paging provides an essential safety net, allowing workers to send and receive text messages, distress signals, or emergency alerts with a simple push of a button. Workers can send distress signals or emergency alerts with a simple push of a button, ensuring they are never out of reach when it matters most.

Learn more about lone working $

Call responder using 2 way pager service to ensure secure communications

Secure and Resilient Paging Systems & Communications

Our 2-way paging network is designed to be resilient, offering secure communication channels that ensure your message remains operational even during network outages or other disruptions. This resilience makes Critico’s 2-way pager service a critical component of any business continuity plan.

Seamlessly integrate your 2 way paging system with existing communication systems

Integrated Solutions Paging Provider

2-way paging can be seamlessly integrated with existing communication systems, providing a unified platform for all your messaging needs. This integration ensures that your team can operate smoothly, with all necessary tools at their fingertips.

Workers wearing a two way pager on their hips

MT-PAS Enabled

Critico’s 2-way pager service is MT-PAS (Mobile Telecommunications Privileged Access Scheme) enabled, ensuring that your messages are prioritised even during times of network congestion, such as emergencies or large-scale incidents.

Why Organisations Still Rely on Two-Way Paging Services

Two-way paging continues to play a vital role in operational communication because it delivers fast, predictable and accountable alerting when it matters most. Healthcare teams, emergency responders, field engineers and critical-infrastructure operators all depend on paging for its ability to perform consistently – even during mobile network congestion, poor coverage or device interruptions.

As part of a layered communication strategy, two-way paging provides a high-assurance channel that cuts through everyday noise and ensures messages are received, acknowledged and acted upon. Its reliability, simplicity and closed-loop feedback make it an essential tool for organisations that need guaranteed communication, whatever the environment.