GCaaS


GcaaS (Group Communication as a Service) is a cloud-based communications solution designed to integrate and enhance existing systems, offering global reach, secure communication, and instant connectivity between devices across different manufacturers.
GCaaS requires minimal upfront investment and operates on a user-based subscription model, making it cost-effective and easy to deploy. Advanced features include task management, indoor localisation, and video calling, catering to various business needs. The solution is highly flexible and suitable for businesses of all sizes and industries.


The Importance of Deskless Worker Communication
Deskless workers are individuals whose roles do not focus on the traditional desk or office setting. They represent a significant portion of the global workforce, making up about 80% of all workers. As this sector grows, the need for effective deskless worker communication devices become increasingly important to ensure productivity, safety, and team coordination.
These remote workers typically perform their duties in the field, on the shop floor, or in various locations outside of a traditional office environment. Examples include healthcare professionals, transportation workers, construction workers, factory employees, transportation employees and logistic employees.
Deskless workers often rely on mobile devices and other technology to perform their jobs and communicate with their teams, as they do not have regular access to a desktop.
Deskless workers, who operate outside of office-based settings, require secure, immediate, and contextually appropriate communication to perform their duties effectively. These employees often work in dynamic settings where quick access to critical information can be the difference between success and failure.

INSTANT COMMUNICATION IN THE DESKLESS WORKFORCE
Connect, Protect, Inform
Given their mobile nature, deskless worker communication tools need to allow for the instant delivery of messages, enabling workers to respond quickly to emergencies or changes in their environment.
The information must be secure to protect sensitive data, especially in industries like healthcare. Additionally, the communication should be situationally appropriate, ensuring that the messages are clear, concise, and relevant to the specific context or task at hand.
During high-pressure situations, such as emergencies or peak demand periods, the ability to receive and send information promptly can be crucial. Tools that facilitate real-time, secure, and targeted communication are essential for deskless workers to stay informed, make quick decisions, and maintain operational efficiency, ensuring they receive the support they need when it matters most.
Critico is a distinguished Platinum Motorola Solutions Reseller. Recognised for our expertise in delivering top-tier critical communication solutions, our extensive Motorola Solutions range includes two-way radios, body-worn cameras and broadband push-to-talk solutions all backed by Motorola’s renowned quality and reliability.
As a proud reseller for Entel’s business-critical communication products, our portfolio includes state-of-the-art two-way radios designed to meet the diverse needs of various industries. With a strong focus on quality and performance, Critico delivers solutions by Entel across various vertical markets including, corporate, energy and government bodies.
GcaaS
GcaaS (Group Communication as a Service) is a cloud-based communications solution designed to integrate and enhance existing systems, offering global reach, secure communication, and instant connectivity between devices across different manufacturers.